Privacy Policy

Tool Crafted Club is committed to safeguarding your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, whether through our website or in-store.

1. Information We Collect

• Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Order Details: We collect information related to your purchases, including product details, order history, and interactions with our customer service team.
• Website Usage Data: We gather information about your visits to our website, including IP address, browser type, and activity on our site through cookies and similar tracking technologies.

2. How We Use Your Information

• Order Processing: To process and fulfill your orders, handle transactions, and provide customer support.
• Communication: To send order confirmations, updates, and promotional materials (with your consent). We may also use your contact information to respond to inquiries and provide support.
• Improvement: To enhance our website, products, and services based on user feedback and usage patterns.
• Marketing: With your consent, we may use your information to send newsletters, special offers, and other promotional materials. You can opt out of receiving these communications at any time.

3. How We Protect Your Information

• Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Payment Security: Payment information is processed through secure payment gateways that use encryption to protect your financial details.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third parties who assist us in processing orders, handling payments, and delivering products. These parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Tool Crafted Club, our customers, or others.

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You may request to review or update your information by contacting us.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

• Cookies: We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Address:
  Tool Crafted Club
  206, Building D, Factory Building, Greentown Science and Technology Park, Guangyayuan Second Industrial Zone, Wuho Community, Bantian Street, Longgang District, Shenzhen, China.

We are committed to protecting your privacy and appreciate your trust in Tool Crafted Club. Thank you for choosing us.